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Q. I see only one item, do you sell anything else?
A. No. We
sell one item per day until it is sold out or until 11:59pm pacific time (PST)
when it is replaced (see next entry for details). However, each item we sell is
in stock and typically ships within 2-3 business days.
Q. What
is the schedule for new items?
A. The short answer: we offer a new item
every single day. The details: a new product is released every morning at
12am pacific time (PST), seven days a week. (If you're not a morning person,
this can be described as every night at midnight. Better?) If a product sells
out during its run, a new item will not appear until the next release time. You
will know if a product is sold out, because the main page says "SOLD OUT"
instead of "I want one". (Clever, eh?)
Q. I missed yesterday's item, can I still get one?
A.
No. Each product is discontinued at 11:59pm pacific time. That's that. Period.
We may get more at a later date if we're lucky, but we offer no guarantees, we
allow no backorders, and we have no waiting/notification lists. Too bad.
Q. I want to talk to a live person there, can I call
you?
A. No. We are busy sourcing new products and shipping orders. You
can post a comment to our community board, but we don't guarantee we'll
respond.
Q. What if I don't like the item?
A. If you buy something
you don't end up liking or you have what marketing people call "buyer's
remorse," sell it on eBay. It's likely you'll make money doing this and save
everyone a hassle.
Q. How do I return a defective product?
A. Unless we
specifically tell you not to, send us an email to rma@porndod.com with your order number, the
name of the product you are returning, and the detailed problem with the item.
We will respond with return authorization within 2 business days. Because we
aren't likely to have a replacement in stock, you should be prepared for a
refund-only option if that's all we can do. Know that return freight will be at
your expense.
Q. How do I create an account?
A. Scroll up to the top of
this page where it says "Hi. Are you new?" Click "Start here." You will need to
supply a valid email address, a password of your choice, and a unique community
nickname by which you will be known. Then click on the "Submit" button and your
account is ready for buying products and using the forums. If you plan to buy,
you can add your credit card and shipping info to your account here. You can
also add or change it later by clicking on "My Account." Only one account per
email address and credit card number is allowed.
What payment options do I have?
You can pay for your orders
Paypal.
Q. What are my shipping options?
A. Currently, your shipping options are limited. An item can ship if you
order it, or not ship if you don't. We will ship by common carrier and try to
stick with the same service for most items. Right now, we are making US Postal
Service happy, but depending on a particular item, we could change to save
cost.
Q. How can I track my order?
A. You will get a tracking
email once your order ships. You can check your order status by logging in and
clicking the “My Account” tab at the top of the page. Your account page will
list all your previous orders. Click on the order number to view tracking
information for that order. Do not email us the next day asking when your item
will ship. Take a breath. Have a cup of coffee.
Q. Why isn't my state/country/province listed; do you ship
internationally?
A. No, we do not ship to all of the United States and
ship to limited International destinantion at this time. We do not ship to....at
this time.
Q. I'm a wholesaler/retailer/etc.etc; can I buy from you in
bulk?
A. No. You can buy a maximum of 3. Please don't ask again.
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